Refund Policy
Last Updated: Oct 1, 2024
3-Day Digital Service Refund Policy
1. Eligibility for Refunds
• Customers are eligible for a refund if they request it within 3 days of purchasing the digital service.
2. How to Request a Refund
• To request a refund, please contact our customer service team at 305-686-2479 or by email at info@usavpn.com within 3 days of your purchase.
• Provide your order number and a brief explanation of why you are requesting a refund.
3. Processing Refunds
• Once your refund request is received and approved, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.
4. Non-Refundable Services
• Certain digital services may not be eligible for a refund, including but not limited to services that have been fully delivered or consumed.
• Subscriptions that have already been used during the refund period may be partially refunded at our discretion.